I was talking to one of our sons about a work situation he was dealing with. He’s a manager at an online retail company that is not too big but has grown over...
Many years ago, I began thinking about the subject of exceeding expectations. I would field phone calls from upset clients or listen to team members’...
Here’s the scenario: A homeowner looking to replace his roof solicits estimates from several roofing companies. The company he hires is the least expensive one...
Eighty percent of your success in business today and in the future will come from your business acumen — not your product or service knowledge. This is...
Building a brand is as essential to a business as building character is to a person. As with character, the process involves balancing nature and nurture,...
Kitchen remodels are always interesting as they encompass so many moving parts and different materials. Kitchens themselves are unique in that it’s the one...
Just because every year there’s always talks about Global Warming, the warmest winter in years, and the sweaty hot summer we just had doesn’t mean winter is...
Tradespeople are relentlessly hit with higher prices, but find it hard to raise their own pricing structure. Thus it becomes imperative to find ways to save...
In any given week, plenty of marketing problems need your attention. You’re stretched thin by numerous demands on your energy and focus, and it’s tempting to...
Although master bathrooms continue to be one of the most popular rooms to renovate, the features within the spaces have evolved over the years. According to...